Privacy Policy

OUR LEGAL DUTY

We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and your rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This revised Notice takes effect 3.6.2026 and will remain in effect until we replace it.

We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request.

You may request a copy of our Notice at any time. For more information about our privacy practices, or for additional copies of this Notice, please contact us using the information listed at the end of this Notice.

COLLECTION OF INFORMATION

By interacting with this website, we may collect information about you such as your IP address, Device Type, Browser Data, Cookies and use Analytics. If you complete a form, schedule an appointment on this website, call, or text us to provide information, email with us or complete any forms in the office we may also collect information such as your name, address, phone number, insurance information, billing information or any other information as supplied by you.

USES AND DISCLOSURES OF HEALTH INFORMATION

We use and disclose health information about you for treatment, payment, and healthcare

operations. For example:

Treatment: We will use and disclose your protected health information to provide, coordinate or manage your health care and any related treatment. This includes the coordination or management of your health care with a third party that already has obtained your permission to have access to your protected health information.  For example, we would disclose your protected health information, as necessary, to your primary care physician. We also may disclose protected health information to other specialist physicians who may be treating you.

Payment: We may use and disclose your health information to obtain payment for services we provide to you which can include billing notifications delivered by email, text, phone or another method.

Healthcare Operations: We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities. We may use or disclose your protected health information, as necessary, to contact you to remind you of your scheduled appointment.

To Your Family and Friends: We must disclose your health information to you, as described in the Patient Rights section of this Notice. We may disclose your health information to a family member, friend or other person to the extent necessary to help with your healthcare or with payment for your healthcare, but only if you provide written authorization that we may do so.

Persons Involved in Care: We may use or disclose health information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the person’s involvement in your healthcare. We will also use our professional judgment and our experience with common practice to make reasonable inferences of your best interest in allowing a person to pick up filled prescriptions, medical supplies, x-rays, or other similar forms of health information.

Your Authorization: In addition to our use of your health information for treatment, payment or healthcare operations, you may give us written authorization to use your health information or to disclose it to anyone for any purpose. If you give us an authorization, you may revoke it in writing at any time. Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect. Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those described in this Notice.

Marketing Health-Related Services: We will not use your health information for marketing communications without your written authorization.

Required by Law: We may use or disclose your health information when we are required to do so by law. The use or disclosure will be made in compliance with the law.

Abuse or Neglect: We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others.

National Security: We may disclose to military authorities the health information of Armed Forces personnel under certain circumstances. We may disclose to authorized federal officials health information required for lawful intelligence, counterintelligence, and other national security activities. 

Inmates: We may use or disclose your protected health information if you are an inmate of a correctional facility and your physician created or received your protected health information in the course of providing care to you.

Criminal Activity: We may disclose your protected health information if we believe that the use or disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety or a person or the public. We also may disclose protected health information if it is necessary for law enforcement authorities to identify or apprehend an individual.

Scheduling and Appointment Reminders: We may use or disclose your health

information to provide you with appointment reminders (such as voicemail messages, postcards, text messages or letters) or to schedule appointments with you.

SMS COMMUNICATION DISCLOSURE. 

SMS Messaging Terms (TCPA and Twilio Compliance). By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from Boone Reeves Orthodontics regarding appointment reminders, scheduling updates, care-related information, billing notifications, practice announcements, and marketing communications if separately consented. SMS consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Consent may be revoked at any time. You may opt out at any time by replying STOP. After opting out, you will receive one final confirmation message. For assistance, reply HELP or contact us at 405-367-8147 or [email protected]. Mobile carriers are not liable for delayed or undelivered messages. Information collected through SMS interactions is subject to our Privacy Policy. We comply with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles, Twilio A2P 10DLC requirements, and applicable state consumer privacy laws. We do not sell, rent, or share your personal information, including mobile phone numbers, with third parties for their marketing purposes. We may share information with trusted service providers (such as messaging platforms) solely to deliver services on our behalf. 

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

Message and Data Rates. Message and data rates may apply to any text messages sent to you from us and to us from you. Message frequency may vary based on your interaction with our services. Charges for text messages may appear on your mobile phone bill or be deducted from your prepaid balance, depending on your wireless carrier and service plan.For questions about your text or data plan, please contact your wireless provider.

Message Frequency. By opting in to receive SMS communications from us, you agree to receive recurring text messages related to your account, appointments, services, promotions, or other relevant updates.Message frequency will vary depending on your interaction with our office and the services you request. You may receive multiple messages per month. We reserve the right to alter the frequency of messages at any time to increase or decrease the total number of messages sent. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at [insert contact information].

Message Delivery Disclaimer. Text message delivery is subject to effective transmission by your wireless carrier and is not guaranteed. Carriers are not liable for delayed or undelivered messages.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal

information.

PATIENT RIGHTS

Access: You have the right to look at or get copies of your health information, with limited exceptions. You may request that we provide copies in a format other than photocopies. We will use the format you request unless we cannot practicably do so. You must make a request in writing to obtain access to your health information. You may obtain a form to request access by using the contact information listed at the end of this Notice. We will charge you a reasonable

cost-based fee for expenses such as copies and staff time. You may also request access by sending us a letter to the address at the end of this Notice. If you request copies, we will charge you $0.15 for each page, $15.00 per hour for staff time to locate and copy your health information, and postage if you want the copies mailed to you. If you request an alternative format, we will charge a cost-based fee for providing your health information in that format. If you prefer, we will prepare a summary or an explanation of your health information for a fee. Contact us using the information listed at the end of this Notice for a full explanation of our fee

structure.

Disclosure Accounting: You have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes, other than treatment, payment, healthcare operations and certain other activities, for the last 6 years, but not before April 14, 2003. If you request this accounting more than once in a 12-month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.

Restriction: You have the right to request that we place additional restrictions on our use or disclosure of your health information. In most circumstances, your physician is not required to agree to a restriction that you may request (except in an emergency).  If your physician believes it is in your best interest to permit use and disclosure of your protected health information, your protected health information will not be restricted. However, if you request us to restrict disclosures to health plans that we would normally make as part of payment or health care operations, we must agree to that restriction if the protected health information relates to health care which you have paid out of pocket in full. Your request must include (a) the information you wish restricted; (b) whether you are requesting to limit the Practice’s use, disclosure, or both; and (c) to whom you want the limits to apply.

Alternative Communication: You have the right to request that we communicate with you about your health information by alternative means or to alternative locations. This request must be made in writing. Your request must specify the alternative means or location and provide satisfactory explanation how payments will be handled under the alternative means or location you request.

Amendment: You have the right to request that we amend your health information. Your request must be in writing, and it must explain why the information should be amended. We may deny your request under certain circumstances.

Electronic Notice: If you receive this Notice on our Web site or by electronic mail (e-mail), you are entitled to receive this Notice in written form.

YOUR OTHER DATA

When you visit our website, we may utilize cookies and collect information from your browser, including but not limited to, your IP address. We do this to better understand the efficacy of our marketing efforts, who is using our website, and the geographic spread of our potential patients. This data is only used and shared internally, by us and by our marketing vendor(s). We will never sell your data to third-parties.

QUESTIONS AND COMPLAINTS

If you want more information about our privacy practices or have questions or concerns, please contact us. If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made about access to your health information or in response to a request you made to amend or restrict the use or disclosure of your health information or to have us communicate with you by alternative means or at alternative locations, you may complain to us using the contact information listed at the end of this Notice. You also may submit a written complaint to the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services upon

request.

We support your right to the privacy of your health information. We will not retaliate in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services or request that we not track your data. You can still access services by contacting us directly.

USER RIGHTS AND CONTACT INFORMATION

Users have the right to request access to, correction of, or deletion of their personal information that we maintain. If you believe that any information we have about you is inaccurate or would like to request that your information be updated or removed, please contact us using the information below.

Requests to review, update, or delete your personal data can be submitted by email or phone. We will respond to all reasonable requests in accordance with applicable privacy laws and will take appropriate steps to verify your identity before making any changes to your information.

For privacy-related requests or questions, please contact us at:

Contact Officer:  Dr. James Reeves and Dr. Jake Boone

Telephone: 405-367-8147

E-mail: [email protected]

Address: 7221 NW23rd Street Unit C-D Bethany, OK 73008